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David C
Not assistance dog venue friendly
The Wall in the Wilderness的点评
点评：This is the second time I have visited this establishment. Both times now I have had problems with a lady at reception. Going back for my second visit I was hoping for a better reception but I was wrong.
I have an assistance dog to help me with PTSD. The lady at reception enforced that I have a proper jacket on my dog and I have the correct paperwork. Which I showed her immediately. On entering the facility the lady followed us in constantly staring at my dog. She then went behind a counter and stretched out over it and continued to stare at my dog. I asked her what was her problem and she said that she was watching my dog damaging the wooden floor with her paws. I said I have the same flooring at home so she isn't damaging it. Although there were people with walking frames lady with stilleto shoes on and a guy with work boots on. Which could do more damage to the floor, but nothing was said to them. This lady needs some training in dealing with customers with mental health problems.
The gallery was great. But this is why I gave it a 2 out of 5 because of the absolutely rude way that she spoke to me. She was so condescending that she made the visit so unbearable
I have an assistance dog to help me with PTSD. The lady at reception enforced that I have a proper jacket on my dog and I have the correct paperwork. Which I showed her immediately. On entering the facility the lady followed us in constantly staring at my dog. She then went behind a counter and stretched out over it and continued to stare at my dog. I asked her what was her problem and she said that she was watching my dog damaging the wooden floor with her paws. I said I have the same flooring at home so she isn't damaging it. Although there were people with walking frames lady with stilleto shoes on and a guy with work boots on. Which could do more damage to the floor, but nothing was said to them. This lady needs some training in dealing with customers with mental health problems.
The gallery was great. But this is why I gave it a 2 out of 5 because of the absolutely rude way that she spoke to me. She was so condescending that she made the visit so unbearable
翻译：这是我第二次光顾这家店。两次都遇到了前台接待员的问题。第二次来的时候，我本以为接待会好一些，结果却令人失望。
我有一只辅助犬，它帮助我应对创伤后应激障碍（PTSD）。前台接待员坚持要我给狗穿上合适的外套，并且出示所有必要的文件。我立刻就给她看了。进店后，那位女士一直跟着我们，盯着我的狗看。然后她走到柜台后面，趴在柜台上，继续盯着我的狗看。我问她有什么问题，她说她看到我的狗用爪子抓坏了木地板。我说我家也是同样的地板，所以我的狗并没有抓坏地板。虽然当时店里还有人拄着助行器，一个女人穿着细高跟鞋，还有一个男人穿着工作靴，这些人可能会对地板造成更大的损坏，但那位女士却什么也没说。这位女士需要接受一些关于如何与有精神健康问题的顾客沟通的培训。
画廊很棒。但我之所以只给了2分（满分5分），是因为她跟我说话的方式实在太粗鲁了。她那种居高临下的态度让我感觉非常难受。
我有一只辅助犬，它帮助我应对创伤后应激障碍（PTSD）。前台接待员坚持要我给狗穿上合适的外套，并且出示所有必要的文件。我立刻就给她看了。进店后，那位女士一直跟着我们，盯着我的狗看。然后她走到柜台后面，趴在柜台上，继续盯着我的狗看。我问她有什么问题，她说她看到我的狗用爪子抓坏了木地板。我说我家也是同样的地板，所以我的狗并没有抓坏地板。虽然当时店里还有人拄着助行器，一个女人穿着细高跟鞋，还有一个男人穿着工作靴，这些人可能会对地板造成更大的损坏，但那位女士却什么也没说。这位女士需要接受一些关于如何与有精神健康问题的顾客沟通的培训。
画廊很棒。但我之所以只给了2分（满分5分），是因为她跟我说话的方式实在太粗鲁了。她那种居高临下的态度让我感觉非常难受。
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