点评:Like a lot of the other 1 star reviews I fell for the strictly no refund policy. Bought a lovely outdoor garden furniture set (display model) last one apparently. Mike said he would discount it for me, I didn't realise there was 20-40% off new anyway.I also bought a cover for it £80. The next day the furniture was delivered by 2 brilliant members of staff who were very careful. The only problem was going to be the cover it looked like being very tight to get on I have Osteoarthritis, I took it back and asked for a refund, immediately the script was read out NO REFUNDS. Mike the managing director I spoke to must be desperate to keep the money , very sad. I'm taking this further he's relying on the little note on the till, nothing on the receipt. As the other 1 star reviews say make sure of your purchase or you get a credit note to make sure they keep your money! I will reply
翻译:和很多其他一星评价一样,我也掉进了“绝对不退款”这一条款的陷阱。我买了一套很不错的户外花园家具——据说是最后一套展示品了。迈克说会给我打折,但我当时并不知道这款产品本身就有20%到40%的折扣。我还花80英镑买了一个家具罩。第二天,两位非常细心的员工把家具送到了家里。唯一的问题是那个罩子,看起来很难套上去——而我患有骨关节炎。我将其退回并要求退款,结果立刻就有一段录音播出:“不予退款”。与我交谈的董事总经理迈克肯定是急于留住这笔钱吧,真是可悲。我会继续追究此事——他全靠收银机上那行小字来辩解,而收据上则什么都没写。正如其他那些给1星评价的人所说,购买前务必确认清楚,否则就只能得到一张抵用券,这样他们就能把你的钱留下了!我会回复的。