下载App
资质规则
旅行
账户
Flyer0248643****
hope anyone who reports harassment is met with compassion, support, and a genuine effort to help
Lake Hemet的点评
点评：I stayed at Lake Hemet for several months and never expected things to end the way they did.
When I decided to leave, I explained to management that I was leaving because I had been harassed on more than one occasion by another resident and no longer felt comfortable staying there. I wasn’t asking for anything, I was hoping they would help find a solution. Instead, I left feeling blamed, dismissed, and victim-shamed.
What was so frustrating is that no one asked, “What can we do to make you feel safe?” No one offered to move my trailer to another spot or tried to come up with any kind of compromise. Instead, I felt like I was the problem for speaking up.
The situation then turned into weeks of emails, stress, and eventually a formal demand letter instead of a simple conversation to try to resolve things.
Because of all of this, I ended up staying in hotels with my son and animals while trying to figure out what to do next. It cost me money, time, and a lot of unnecessary stress.
Then, after everything that had already happened, I was offered complimentary site rent if I came back. That completely missed the point. I didn’t want free months to return to a place where I no longer felt safe. I wanted support when I explained why I was leaving.
What hurts the most is that this all could have been handled differently. A little compassion, better communication, and a more trauma-informed response could have changed the outcome. Instead of feeling heard and supported, I left feeling blamed and dismissed.
Based on my experience, I can’t recommend Lake Hemet. If you ever find yourself in a difficult situation there, I hope your concerns are taken more seriously than mine were…..
When I decided to leave, I explained to management that I was leaving because I had been harassed on more than one occasion by another resident and no longer felt comfortable staying there. I wasn’t asking for anything, I was hoping they would help find a solution. Instead, I left feeling blamed, dismissed, and victim-shamed.
What was so frustrating is that no one asked, “What can we do to make you feel safe?” No one offered to move my trailer to another spot or tried to come up with any kind of compromise. Instead, I felt like I was the problem for speaking up.
The situation then turned into weeks of emails, stress, and eventually a formal demand letter instead of a simple conversation to try to resolve things.
Because of all of this, I ended up staying in hotels with my son and animals while trying to figure out what to do next. It cost me money, time, and a lot of unnecessary stress.
Then, after everything that had already happened, I was offered complimentary site rent if I came back. That completely missed the point. I didn’t want free months to return to a place where I no longer felt safe. I wanted support when I explained why I was leaving.
What hurts the most is that this all could have been handled differently. A little compassion, better communication, and a more trauma-informed response could have changed the outcome. Instead of feeling heard and supported, I left feeling blamed and dismissed.
Based on my experience, I can’t recommend Lake Hemet. If you ever find yourself in a difficult situation there, I hope your concerns are taken more seriously than mine were…..
翻译：我在赫梅特湖边住了几个月，从未料到事情会以那样的方式收场。
当我决定离开时，我向管理层说明，自己离开是因为多次遭到另一位住户的骚扰，再待在那里让我感到不安。我并没有提出任何要求，只是希望他们能帮忙解决这一问题。然而，离开时我却感觉自己被指责、被漠视，甚至被当作“罪人”看待。
最让人沮丧的是，竟然没有人询问过我的情况。“我们能做些什么来让你感到安全呢？” 没人主动提出把我的拖车移到别处，也没人试图提出任何折中方案。相反，我反而觉得自己因为大胆发声而成了问题所在。
随后的情况演变成了数周的邮件往来与精神压力，最终甚至连简单的对话都无法进行，取而代之的是一封正式的要求函，企图以此解决问题。
正因如此，我不得不带着儿子和宠物们住在酒店里，同时想办法决定接下来该怎么办。这让我付出了金钱和时间的代价。还有大量不必要的压力。
就在发生了这一切之后，他们提出如果我回去可以免租。这完全没抓住重点。我并不想要免费的租期来回到一个让我不再有安全感的地方。当我说明离开的原因时，我需要的是支持与理解。
最让人心痛的是，这一切本可以处理得更好。多一点同情心、更好的沟通，以及更符合创伤应对原则的回应，本可以改变结果。我本以为自己会得到倾听与支持，结果却感到被指责和漠视。
以我的经历来看，我并不推荐去赫梅特湖。如果你将来在那里遇到棘手的情况，希望你的担忧能比我所遭遇的得到更认真的对待……
当我决定离开时，我向管理层说明，自己离开是因为多次遭到另一位住户的骚扰，再待在那里让我感到不安。我并没有提出任何要求，只是希望他们能帮忙解决这一问题。然而，离开时我却感觉自己被指责、被漠视，甚至被当作“罪人”看待。
最让人沮丧的是，竟然没有人询问过我的情况。“我们能做些什么来让你感到安全呢？” 没人主动提出把我的拖车移到别处，也没人试图提出任何折中方案。相反，我反而觉得自己因为大胆发声而成了问题所在。
随后的情况演变成了数周的邮件往来与精神压力，最终甚至连简单的对话都无法进行，取而代之的是一封正式的要求函，企图以此解决问题。
正因如此，我不得不带着儿子和宠物们住在酒店里，同时想办法决定接下来该怎么办。这让我付出了金钱和时间的代价。还有大量不必要的压力。
就在发生了这一切之后，他们提出如果我回去可以免租。这完全没抓住重点。我并不想要免费的租期来回到一个让我不再有安全感的地方。当我说明离开的原因时，我需要的是支持与理解。
最让人心痛的是，这一切本可以处理得更好。多一点同情心、更好的沟通，以及更符合创伤应对原则的回应，本可以改变结果。我本以为自己会得到倾听与支持，结果却感到被指责和漠视。
以我的经历来看，我并不推荐去赫梅特湖。如果你将来在那里遇到棘手的情况，希望你的担忧能比我所遭遇的得到更认真的对待……
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
