点评:We visited Explorium as a family and, unfortunately, our children were not able to take part in the climbing session because they did not meet the requirements. However, the staff were absolutely wonderful and did everything they could to make sure we still had a great experience.
A special thank you to Monika, who was incredibly kind and helpful. She kindly changed our tickets so that the children could attend the Junior session instead.
The Junior session was fantastic! The children had so much fun, really enjoyed all the activities, and were so happy throughout the day. Thanks to Monika’s kindness and excellent customer service, what could have been a disappointing experience turned into a really enjoyable family day.
We are very grateful to Monika for helping us and making our visit so special. Excellent service and a lovely experience overall. Thank you, Explorium! ⭐️⭐️⭐️⭐️⭐️
翻译:我们全家一起去了Explorium,可惜的是,由于不符合条件,孩子们没能参加攀岩活动。不过,工作人员真的非常出色,他们竭尽全力确保我们仍能度过一段愉快的时光。
特别要感谢莫妮卡,她极其友善且乐于助人。她热心地帮我们更改了门票,让孩子们能够参加儿童专场活动。
儿童专场活动真是棒极了!孩子们玩得乐不思蜀,非常享受所有的活动,一整天都兴高采烈的。多亏了莫妮卡的热心与出色的客户服务,原本可能令人失望的体验最终变成了一个非常愉快的家庭之日。
我们由衷感激莫妮卡的帮助,是她让我们的到访变得如此特别。服务一流,整体体验也棒极了。谢谢您,Explorium!⭐️⭐️⭐️⭐️⭐️