点评:Justfly failed to cancel my reservation on requested. When I wanted to reschedule they also misled me by saying that there’s “no rush” when in fact time, time was of the absolute essence. It had to be taken care of before the original flight took off..They told me this after the fact. Just to add insult to injury they additionally said that I had not followed the necessary steps to cancel my flight, which they had conveniently neglected to inform me of until after the fact again. They even admitted through text messages that the confusion was caused by them. That being said, no compensation of any sort was offered. I wasn’t looking for a refund. I wasn’t looking for credit. I was looking to just reschedule my flight and they stole my airfare. Never use this third rate third party scam outfit
Don’t take my word for it. Read the other reviews. It’s like a litany of absolute misery and torture. Somebody put these guys out of business. Pull the plug.
翻译:Justfly 未能按我的要求取消预订。当我想要改签时,他们还误导我说“不用着急”,但实际上时间非常紧迫。必须在原航班起飞前完成改签。事后他们才告诉我这一点。更令人气愤的是,他们还说我没有按照必要的步骤取消航班,而他们之前却故意隐瞒了这一点,直到事后才告诉我。他们甚至在短信中承认是他们造成的混乱。即便如此,他们也没有提供任何形式的补偿。我并没有要求退款,也没有要求代金券。我只是想改签航班,结果他们却骗走了我的机票钱。千万不要使用这家三流的第三方骗子公司。
不要只听我的一面之词,看看其他评论吧。简直就是一连串的痛苦和折磨。应该有人让他们倒闭,让他们彻底消失。