点评:This review is a WARNING regarding Ol Pejeta's "The Stables" accommodation, and I want to stress that this is a management issue, not about The Stables staff who were polite and helpful.
When we read the on line details regarding The Stables it looked just what we were after and subsequently booked 4 nights for US$140 per night (which is exactly the same rate of our subsequent stays at Samburu Simba Lodge and Voi Safari Lodge), and we subsequently received a menu for the various days of the week, which is extensive and mouthwatering, it's attached.
However, on arrival the accommodation is definable not as advertised and in need of serious repairs, see the photos.
The food was appalling, the worst we have ever had during our travels, including all around Kenya and high up in the Himalayas.
We were deceived into what we might expect and the service was chaos, waiting up to an hour to get some food. Those wanting to go out on an early game dive couldn't get any food before they went. Breakfast - no cereals, no juice, you got eggs with beans or a sausage, only on one day did we get toast and there was never any bread, butter or jams etc. Lunch - usually some "beef stew" which was at least 50% gristle, and every day (lunch and dinner) the assorted veg was cabbage. Dinner - much the same as lunch, extremely poor quality of cooking, the cooks had no supplies, not their fault. Other guests shared our frustration.
On the second day we complained to The Stables manager, she took all our comments onboard, especially trying to get some decent food, but nothing changed. We would never stay there again, it was a total disappointment and truely it was a disgrace.
翻译:这篇评论旨在警告大家,奥尔佩杰塔的“马厩酒店”(The Stables)住宿体验堪忧。我要强调的是,这是酒店管理方面的问题,而非酒店员工的问题,他们礼貌热情,乐于助人。
我们在网上查看了“马厩酒店”的介绍,觉得它完全符合我们的需求,于是预订了四晚,每晚140美元(这与我们之后入住桑布鲁辛巴旅馆和沃伊野生动物园旅馆的价格完全相同)。之后,我们收到了酒店一周的菜单,菜单种类丰富,令人垂涎欲滴,菜单附在后面。
然而,抵达酒店后,我们发现住宿条件与广告宣传完全不符,而且急需维修,详情请见照片。
食物糟糕透顶,是我们旅行期间吃过的最差的食物,远超我们在肯尼亚各地乃至喜马拉雅山脉高海拔地区吃过的食物。
我们被误导了,期望值过高,但服务却一团糟,我们甚至要等一个小时才能吃到饭。那些想早起潜水的人出发前根本没法吃东西。早餐——没有麦片,没有果汁,只有鸡蛋配豆子或香肠,只有一天有吐司,而且从来没有面包、黄油或果酱之类的。午餐——通常是某种“炖牛肉”,里面至少有一半都是筋,而且每天(午餐和晚餐)的什锦蔬菜都是卷心菜。晚餐——和午餐差不多,烹饪质量极差,厨师没有食材,这也不能怪他们。其他客人也和我们一样感到不满。
第二天我们向马厩酒店的经理投诉,她认真听取了我们的所有意见,特别是关于提供像样食物的建议,但情况没有任何改变。我们再也不会住那里了,真是太令人失望了,简直是耻辱。