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No lost and found, staff too eager to move you on, even on a quiet day
Jump In AirHop的点评
点评：We visited on a quiet weekday in August, when many families were presumably away, so the centre was relaxed and fairly empty.
What annoyed me was that barely five minutes after our 90-minute session ended, several staff members began repeatedly hounding us to leave. We hadn’t even spent the full 90 minutes using the activities, as we had been in the upstairs restaurant for at least 20 minutes. Given how quiet the centre was, it all felt rather unnecessary.
One of my children had also misplaced a sock after leaving it near the lockers. When I asked at reception, I was surprised to be told there was no lost-property box. On a hunch, I checked the rubbish bin near the lockers, and sure enough, the sock had been thrown away. Thankfully, I found it, but why is there no lost-property box for items left behind?
More disappointingly, the online promotional videos show several activities my children had specifically noticed and were looking forward to trying. When I asked about them, I was told they had been removed or replaced because of “injuries” and other issues. If those activities are no longer available, why are they still being advertised on the website? They were part of the reason we chose to visit.
Still, there was plenty of parking.
What annoyed me was that barely five minutes after our 90-minute session ended, several staff members began repeatedly hounding us to leave. We hadn’t even spent the full 90 minutes using the activities, as we had been in the upstairs restaurant for at least 20 minutes. Given how quiet the centre was, it all felt rather unnecessary.
One of my children had also misplaced a sock after leaving it near the lockers. When I asked at reception, I was surprised to be told there was no lost-property box. On a hunch, I checked the rubbish bin near the lockers, and sure enough, the sock had been thrown away. Thankfully, I found it, but why is there no lost-property box for items left behind?
More disappointingly, the online promotional videos show several activities my children had specifically noticed and were looking forward to trying. When I asked about them, I was told they had been removed or replaced because of “injuries” and other issues. If those activities are no longer available, why are they still being advertised on the website? They were part of the reason we chose to visit.
Still, there was plenty of parking.
翻译：我们是在八月的一个平日去的，那天很多家庭大概都外出度假了，所以中心里十分安静，人也很少。
让我不爽的是，我们90分钟的体验时间刚结束不到五分钟，就有几位工作人员开始再三催促我们离开。实际上我们甚至都没把那90分钟全用来参与各项活动——我们至少有20分钟是在楼上的餐厅里度过的。考虑到当时中心里那么安静，这种催促就显得完全没必要了。我的一个孩子把一只袜子忘在储物柜附近后也找不到了。我向前台询问时，惊讶地得知那里并没有失物招领处。出于直觉，我检查了储物柜旁的垃圾桶，结果果然发现那只袜子被扔进去了。所幸我把它找到了，但为什么没有专门用来存放遗忘物品的失物招领处呢？
更令人失望的是。网上的宣传视频展示了好几项活动，我的孩子们特别留意到这些活动，并且迫不及待想去体验。当我询问这些活动时，被告知它们因“受伤”及其他原因已被取消或替换。如果这些活动已不再提供，为何网站上仍在对它们进行宣传呢？它们正是我们决定前来游玩的原因之一。
不过，停车场倒是挺宽敞的。
让我不爽的是，我们90分钟的体验时间刚结束不到五分钟，就有几位工作人员开始再三催促我们离开。实际上我们甚至都没把那90分钟全用来参与各项活动——我们至少有20分钟是在楼上的餐厅里度过的。考虑到当时中心里那么安静，这种催促就显得完全没必要了。我的一个孩子把一只袜子忘在储物柜附近后也找不到了。我向前台询问时，惊讶地得知那里并没有失物招领处。出于直觉，我检查了储物柜旁的垃圾桶，结果果然发现那只袜子被扔进去了。所幸我把它找到了，但为什么没有专门用来存放遗忘物品的失物招领处呢？
更令人失望的是。网上的宣传视频展示了好几项活动，我的孩子们特别留意到这些活动，并且迫不及待想去体验。当我询问这些活动时，被告知它们因“受伤”及其他原因已被取消或替换。如果这些活动已不再提供，为何网站上仍在对它们进行宣传呢？它们正是我们决定前来游玩的原因之一。
不过，停车场倒是挺宽敞的。
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