点评:My date and I went to reserve a tea event for 1:30 PM, but we were told after the fact that the only tea service was at 11:00 AM during the summer. Evidently, this is such a common issue that the staff, and honestly bless them for their patience and understanding and general kind manner, had to explain exactly what had happened and how the high tea actually worked and when. When the workers on-site are so attuned to this issue that they know how to handle it with utmost grace and patience, you know that something must be done about the reservation process.
Still, the atmosphere was lovely, the food was delicious and had yummy surprises inside, and we didn't leave sad. Shoutout to Hugo, who was incredibly attentive and ready to roll with whatever punches the day threw at him. He was great. Still wish we'd had high tea, though...
翻译:我和约会对象去预订下午1点半的茶会,但事后才得知,夏季期间唯一的茶会服务时间是在上午11点。显然,这个问题非常普遍,以至于工作人员——说真的,真得感谢他们的耐心、理解以及和善的态度——不得不详细解释到底发生了什么,以及下午茶服务究竟是如何安排、在何时进行的。当现场的工作人员对这个问题如此熟悉,以至于能够以最优雅且耐心的方式来处理时,你也知道,预订流程方面肯定得做些改进才行。
不过,那里的氛围很棒,食物也美味可口,还藏着各种令人惊喜的小细节。我们离开时心情愉快。特别要表扬一下Hugo,他极其体贴入微,无论当天发生什么状况都能从容应对。他真的太棒了。不过我还是希望能体验一下英式下午茶啊……