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Ram P
Mixed stay experience at Sadda Pind
Sadda Pind的点评
点评：I recently stayed for one night at Sadda Pind. Overall, the experience was mixed. I had informed the team in advance and expected a better stay experience.
The dinner buffet definitely has room for improvement. The dal makhni tasted sour, which was disappointing. It felt like the dish may not have been properly checked before being served.
The bed was also not very comfortable, which affected the quality of sleep. I would suggest that the housekeeping team personally check the bedding and mattress comfort to better understand the guest experience.
That said, the staff behaviour was excellent and truly stood out. I would especially like to appreciate the restaurant team members Vineet, Manpreet, and the manager on duty during breakfast for their warm and professional service.
I would also request the management to guide the security staff posted near the juice station to be a little more polite while interacting with guests.
The dinner buffet definitely has room for improvement. The dal makhni tasted sour, which was disappointing. It felt like the dish may not have been properly checked before being served.
The bed was also not very comfortable, which affected the quality of sleep. I would suggest that the housekeeping team personally check the bedding and mattress comfort to better understand the guest experience.
That said, the staff behaviour was excellent and truly stood out. I would especially like to appreciate the restaurant team members Vineet, Manpreet, and the manager on duty during breakfast for their warm and professional service.
I would also request the management to guide the security staff posted near the juice station to be a little more polite while interacting with guests.
翻译：我最近在Sadda Pind酒店住了一晚。总体来说，体验喜忧参半。我事先告知了酒店团队，并期待能有更好的入住体验。
自助晚餐确实有待改进。奶油扁豆汤（dal makhni）味道偏酸，令人失望。感觉这道菜上桌前可能没有经过仔细检查。
床也不太舒服，影响了睡眠质量。我建议客房服务团队亲自检查床铺和床垫的舒适度，以便更好地了解客人的体验。
不过，员工的服务态度非常出色，令人印象深刻。我尤其要感谢餐厅的Vineet、Manpreet以及早餐值班经理，他们的服务热情周到、专业高效。
我还建议酒店管理层指导果汁站附近的保安人员在与客人互动时更加礼貌。
自助晚餐确实有待改进。奶油扁豆汤（dal makhni）味道偏酸，令人失望。感觉这道菜上桌前可能没有经过仔细检查。
床也不太舒服，影响了睡眠质量。我建议客房服务团队亲自检查床铺和床垫的舒适度，以便更好地了解客人的体验。
不过，员工的服务态度非常出色，令人印象深刻。我尤其要感谢餐厅的Vineet、Manpreet以及早餐值班经理，他们的服务热情周到、专业高效。
我还建议酒店管理层指导果汁站附近的保安人员在与客人互动时更加礼貌。
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