点评:The activity in question cost approximately €230 per person and did not meet the standards of the service contracted, nor did it meet the level of quality that could reasonably be expected for this type of tourist service.
The service provided was clearly below the standard associated with the activity, with a low altitude offering little opportunity to enjoy the scenery, a limited route and an overall experience falling short of what is usually provided on this type of flight.
We were subsequently informed that the flight lasted approximately 37 minutes and reached an altitude of around 617 metres. Nevertheless, such technical details are not, in themselves, sufficient to demonstrate compliance with the expected standard of quality; the relevant assessment is the experience actually provided to the consumer.
The pilot speaking in an aggressive, unempathetic manner and failing to explain what was happening. The English was terrible!!!
I do not recommend it at all. Unfortunately, a terrible experience.
翻译:这次活动每人花费约 230 欧元,但并未达到合同约定的服务标准,也未达到此类旅游服务应有的质量水平。
所提供的服务明显低于该活动的标准,飞行高度过低,几乎没有欣赏风景的机会,航线也十分有限,整体体验远逊于此类飞行通常提供的水平。
我们后来得知,飞行时长约 37 分钟,飞行高度约为 617 米。然而,这些技术细节本身并不足以证明符合预期的质量标准;相关的评估标准是消费者实际获得的体验。
飞行员说话态度生硬、缺乏同理心,而且没有解释发生了什么。他的英语水平糟糕透顶!
我强烈不推荐这项活动。非常遗憾,这是一次糟糕的体验。