下载App
资质规则
旅行
账户
Simon F
Triumph factory tour disappointment on 12 Aug 2026 at 10:30
Triumph Factory Visitor Experience的点评
点评：My name is Simon Fisher and my wife and I are both Triumph bike owners / riders so I bought the tour as an additional Xmas present. The museum of historic bikes is excellent and our tour guide Geoff a good knowledgeable chap. A factory tour in my mind is seeing bikes being built. We were unaware that the production line was only in operation for some days in some months meaning that our tour was really a warehouse tour and so incredibly disappointing. We took time off work travelled in a 220 mile round trip at a cost greater than £130 to see no production line work , no design / development ( visitors not allowed) to see racks of pallets and some crankshafts made in Spain. If Triumph advertise and sell a factory tour they should at least tell the public in advance or give reductions when the factory is mothballed.
It should be looked at from a mid-selling of goods perspective or Trades description act . People put a lot of effort and hard earned money into supporting Triumph and this was a huge let down and frankly insulting. My wife went to the shop to buy something as a souvenir and found a very poorly stocked rack of t- shirts with most normal sizes missing. I’m strongly tempted to write to Mr Bloor and put my customer view point to him
We wanted to see a factory making bikes and saw nothing. Really poor Triumph
It should be looked at from a mid-selling of goods perspective or Trades description act . People put a lot of effort and hard earned money into supporting Triumph and this was a huge let down and frankly insulting. My wife went to the shop to buy something as a souvenir and found a very poorly stocked rack of t- shirts with most normal sizes missing. I’m strongly tempted to write to Mr Bloor and put my customer view point to him
We wanted to see a factory making bikes and saw nothing. Really poor Triumph
翻译：我叫西蒙·费舍尔，我和妻子都是凯旋摩托车的拥有者兼骑手，因此我买了这次参观之旅作为给自己的圣诞礼物。历史悠久的摩托车博物馆非常出色，我们的导游杰夫也是一位博学且亲切的人。在我心目中，工厂参观就应该能看到摩托车的制造过程。我们之前并不知道这条生产线每个月只运行几天，所以这次参观实际上只是一次仓库参观，这让我们极其失望。我们请了假，往返行程长达220英里，花费超过130英镑，结果却什么都没看到：既没有看到生产线运作，也没有看到任何设计或开发环节（禁止参观）。我们只看到一堆堆托盘以及一些在西班牙制造的曲轴罢了。如果凯旋摩托承诺提供工厂参观服务并以此进行宣传销售，那至少应提前告知公众，或者在工厂暂停运营时给予价格优惠。此事应从商品销售或《商品说明法》的角度来审视。人们倾注了大量心血，也花了不少钱来支持Triumph，但这次的经历实在令人失望，坦白说简直是一种羞辱。我妻子去店里想买些纪念品，结果发现T恤货架上的商品少得可怜，大多数常规尺码都缺货。我真很想给布洛尔先生写信，向他表达作为一名消费者的真实看法。
我们本想看看生产摩托车的工厂，结果什么都没看到。Triumph做得实在太糟糕了。
我们本想看看生产摩托车的工厂，结果什么都没看到。Triumph做得实在太糟糕了。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
