点评:Attended on 25th August. Kids supposed to swim free in holidays but paid £16 for an adult , a 4 year old and a baby. Receptionists didn’t promote or offer the free swimming for kids or promote Dudley borough’s offer. Receptionists were quite rude. Changing rooms were a health hazard and stunk of urine, smell was overpowering ( raised to receptionists upon leaving ) but they didn’t really care. Pool water was freezing, baby was dithering the entire time needed to get out of float for body heat. Changing rooms still stunk of urine upon leaving snowing it wasn’t an isolated incident. Wave machine was also out of use the entire session. Raised to centre manager who didn’t care and who’s response is inconsistent ( one example being he said the free session wasn’t part of the wave sessions but the wave machine was out of use anyway ) . Was going to join swimming lessons here but will avoid at all costs from now on.
翻译:8月25日去的。原本以为节假日期间小孩可以免费游泳,但最后我们为一个成年人、一个4岁的孩子和一个婴儿支付了16英镑。前台工作人员既没有宣传儿童免费游泳的政策,也没有提及达德利区的相关优惠活动。他们态度极其粗鲁。更衣室卫生状况极差,满是尿骚味,气味刺鼻难闻(离开时我们已向前台反映),但他们毫不在乎。泳池里的水冰冷刺骨,那个婴儿为了取暖,整个过程都紧紧抓着游泳圈不肯松手。离开时,更衣室里依然弥漫着尿味,这说明此类情况并非个例。整个时段里造浪机也一直处于停用状态。我向中心经理反映了这些问题,但他毫不在乎,且回复前后矛盾(比如他说免费体验时段并不属于常规的造浪时段,但实际上造浪机在整个时段都未使用)。我原本打算在这里报名参加游泳课,但从今以后无论如何都会避而远之了。