点评:When I buy artwork I expect it to last a lifetime. I have an eclectic collection in my home, several pieces over 100 years old. In 2024 I bought a painting by Jason Piper (encaustic abstract). It hung in my living room for about a year & a half when I noticed it was shriveling up, the paint layer was lifting off the board it was mounted on. It progressively got worse & I had to take it down. I took it to the Expo to show Jason in March 2026. He was not available but his partner Julie was there, was appalled by the condition of the painting and got the owner Rick Long involved. They both were appropriately concerned & assured me Jason would want to remedy this situation. "He will definitely make this right". Julie called Jason, put phone on speaker in my presence & told him about the painting. He was rude, said he was busy & "didnt have time for this". Again Rick & Julie assured me this would be taken care of, although exactly how was not discussed. I showed them the receipt for $2500 & provided my contact info. Rick promised he would talk to Jason & call me the next day with a solution. I never heard from Rick. Acouple weeks later Jason sent me a brief text saying he would try to repair the painting (not sure how because it had shrunk in size, so a repair would've been a smaller piece). The decent thing to do would've been maybe a partial repayment or offer another painting of similar size/value. Its been about 6 months & I have not heard from Jason or Rick. So now they have my painting & my $2500.
翻译:每当我购买艺术品时,我都期望它能流传终生。我家里收藏了各式各样的艺术品,其中好几件的历史都超过100年了。2024年,我买下了杰森·派珀创作的一幅蜡画抽象作品。这幅画挂在客厅里大约一年半后,我发现画面开始起皱,颜料层也渐渐从底板上剥落。情况越来越糟糕,最后我不得不把画取下来。2026年3月,我带着这幅画参加了艺术展览,想让杰森看看。当时他不在,但他的搭档朱莉在场。那幅画的状况让我大吃一惊,于是我联系了画的主人瑞克·朗。他们俩都显得十分担忧,并向我保证杰森一定会设法解决这个问题。“他肯定会把事情处理好的。”朱莉给杰森打电话,当着我的面将电话设为扬声器模式,向他说明了画作的情况。然而杰森态度粗鲁,声称自己很忙,“没时间处理这种事”。尽管具体的解决方式并未被提及,但瑞克和朱莉还是向我保证问题一定会得到解决。我给他们看了2500美元的收据,并提供了我的联系方式。里克承诺会和杰森谈谈,第二天再打电话给我告知解决方案。但我始终没有收到里克的任何消息。几周后,杰森给我发了一条简短的短信,说他会试着修复那幅画(不过我不确定要怎么修,因为画布已经缩水了,修复后的作品尺寸也会变小)。其实,他最起码应该退还一部分费用,或者提供一幅尺寸和价值相近的画作作为补偿才对。大概6个月了,我都没有收到Jason或Rick的任何消息。现在他们手里拿着我的画,还拿走了我的2500美元。