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Unorganised chaos - avoid
Lincolnshire AquaPark的点评
点评：Turned up 15 minutes before our online booking as requested so we could collect helmets, life jackets and anything else needed beforehand. Unfortunately, it was complete unorganised chaos from the start.
They had already run out of certain life jacket sizes and were simply telling people to wear ones far too big for them, which completely defeats the point of safety equipment in the first place.
What also annoyed a number of paying customers was the amount of people just walking in without paying. You could clearly hear people asking “who do we pay?” with others replying “don’t worry about it, no one is asking us.” Not exactly fair on those of us who had booked and paid properly.
One young lad working there just seemed to be wandering around and couldn’t answer basic questions. Their own email states closed toe footwear must be worn at all times, yet around half the participants were barefoot. When asked what the actual situation is, we were basically told it was “whatever you want” according to the lifeguards.
The lifeguarding itself was also poor. One young child (not mine, around 7 years old) got his leg caught in a rope underneath one of the inflatables and was clearly struggling and waving for help. No staff were coming, so I ended up helping him myself.
Overall, badly organised, poor communication and concerning safety standards. Would not recommend.
They had already run out of certain life jacket sizes and were simply telling people to wear ones far too big for them, which completely defeats the point of safety equipment in the first place.
What also annoyed a number of paying customers was the amount of people just walking in without paying. You could clearly hear people asking “who do we pay?” with others replying “don’t worry about it, no one is asking us.” Not exactly fair on those of us who had booked and paid properly.
One young lad working there just seemed to be wandering around and couldn’t answer basic questions. Their own email states closed toe footwear must be worn at all times, yet around half the participants were barefoot. When asked what the actual situation is, we were basically told it was “whatever you want” according to the lifeguards.
The lifeguarding itself was also poor. One young child (not mine, around 7 years old) got his leg caught in a rope underneath one of the inflatables and was clearly struggling and waving for help. No staff were coming, so I ended up helping him myself.
Overall, badly organised, poor communication and concerning safety standards. Would not recommend.
翻译：我们按照网上预订时间提前15分钟到达，以便领取头盔、救生衣和其他所需物品。然而，从一开始就一片混乱，毫无秩序可言。
他们某些尺寸的救生衣已经用完了，却让大家穿明显偏大的救生衣，这完全违背了安全装备的初衷。
更让一些付费顾客恼火的是，很多人没付钱就直接进来了。你可以清楚地听到有人问“我们该付钱给谁？”，而其他人则回答说“别担心，没人问我们”。这对我们这些预订并付款的人来说很不公平。
一个在那里工作的年轻小伙子似乎只是在闲逛，连一些基本问题都回答不了。他们自己的邮件里明明写着必须全程穿着包头鞋，但大约一半的参与者都光着脚。当我们询问实际情况时，救生员基本上是这么说的：“你们想穿什么就穿什么。”
救生员的工作水平也很差。一个小孩（不是我的孩子，大概7岁左右）的腿被充气玩具下面的绳子缠住了，他明显在挣扎并挥手求救。没有工作人员过来，所以我只好自己去帮他。
总的来说，组织混乱，沟通不畅，安全状况令人担忧。不推荐。
他们某些尺寸的救生衣已经用完了，却让大家穿明显偏大的救生衣，这完全违背了安全装备的初衷。
更让一些付费顾客恼火的是，很多人没付钱就直接进来了。你可以清楚地听到有人问“我们该付钱给谁？”，而其他人则回答说“别担心，没人问我们”。这对我们这些预订并付款的人来说很不公平。
一个在那里工作的年轻小伙子似乎只是在闲逛，连一些基本问题都回答不了。他们自己的邮件里明明写着必须全程穿着包头鞋，但大约一半的参与者都光着脚。当我们询问实际情况时，救生员基本上是这么说的：“你们想穿什么就穿什么。”
救生员的工作水平也很差。一个小孩（不是我的孩子，大概7岁左右）的腿被充气玩具下面的绳子缠住了，他明显在挣扎并挥手求救。没有工作人员过来，所以我只好自己去帮他。
总的来说，组织混乱，沟通不畅，安全状况令人担忧。不推荐。
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