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Oxygen Reading的点评
点评：⭐ 1/5
Very disappointing experience at Oxygen Trampoline Park in Reading.
We arrived with perfectly good Red Kangaroo trampoline grip socks, which are specifically designed for use at a trampoline park, but were told we were not allowed to use them and had to buy Oxygen-branded socks for an additional £3.
I understand having a rule requiring proper trampoline/grip socks for safety reasons. What I do NOT understand is forcing customers to purchase another pair simply because the perfectly suitable socks they already own have a different company's branding on them.
It felt completely unnecessary and more like an extra charge than a genuine safety requirement. If there is a specific technical or safety reason why Red Kangaroo trampoline socks are unsuitable, staff should be able to clearly explain what that difference is.
It's only £3, but that's really not the point. Families already pay for admission, and forcing customers to buy another pair of essentially the same type of socks leaves a very poor impression.
Unfortunately, this policy really spoiled what should have been an enjoyable visit. I would strongly suggest Oxygen reconsider it and allow customers to use appropriate trampoline grip socks regardless of the logo printed on them.
Very disappointing experience at Oxygen Trampoline Park in Reading.
We arrived with perfectly good Red Kangaroo trampoline grip socks, which are specifically designed for use at a trampoline park, but were told we were not allowed to use them and had to buy Oxygen-branded socks for an additional £3.
I understand having a rule requiring proper trampoline/grip socks for safety reasons. What I do NOT understand is forcing customers to purchase another pair simply because the perfectly suitable socks they already own have a different company's branding on them.
It felt completely unnecessary and more like an extra charge than a genuine safety requirement. If there is a specific technical or safety reason why Red Kangaroo trampoline socks are unsuitable, staff should be able to clearly explain what that difference is.
It's only £3, but that's really not the point. Families already pay for admission, and forcing customers to buy another pair of essentially the same type of socks leaves a very poor impression.
Unfortunately, this policy really spoiled what should have been an enjoyable visit. I would strongly suggest Oxygen reconsider it and allow customers to use appropriate trampoline grip socks regardless of the logo printed on them.
翻译：⭐ 1/5
在雷丁的Oxygen蹦床公园的体验极其糟糕。
我们带着质量完好的Red Kangaroo品牌蹦床专用防滑袜前去，这些袜子就是专为蹦床公园使用而设计的。然而工作人员却不允许我们穿这些袜子，还强迫我们额外花3英镑购买Oxygen品牌的袜子。
我理解出于安全考虑，公园确实有要求游客必须穿着合适的蹦床防滑袜这一规定。我不理解的是：仅仅因为顾客手头那些完全能用的袜子上印着其他品牌的标志，就强迫他们再买一双新袜子。
这种做法完全没有必要，与其说是出于安全考虑，倒更像是额外收费的手段。如果Red Kangaroo的蹦床袜确实存在某些技术或安全方面的缺陷，工作人员理应能清楚地说明这些差异在哪里。
虽然价钱只有3英镑，但关键并不在于此。家长们本来就需要支付入场费，而强制要求顾客再购买一双本质上完全相同的袜子，只会给人留下极其糟糕的印象。
遗憾的是，这项政策彻底破坏了本应愉快的游玩体验。我强烈建议Oxygen重新考虑这一政策，允许顾客穿着任何带有合适图案的蹦床专用袜子。
在雷丁的Oxygen蹦床公园的体验极其糟糕。
我们带着质量完好的Red Kangaroo品牌蹦床专用防滑袜前去，这些袜子就是专为蹦床公园使用而设计的。然而工作人员却不允许我们穿这些袜子，还强迫我们额外花3英镑购买Oxygen品牌的袜子。
我理解出于安全考虑，公园确实有要求游客必须穿着合适的蹦床防滑袜这一规定。我不理解的是：仅仅因为顾客手头那些完全能用的袜子上印着其他品牌的标志，就强迫他们再买一双新袜子。
这种做法完全没有必要，与其说是出于安全考虑，倒更像是额外收费的手段。如果Red Kangaroo的蹦床袜确实存在某些技术或安全方面的缺陷，工作人员理应能清楚地说明这些差异在哪里。
虽然价钱只有3英镑，但关键并不在于此。家长们本来就需要支付入场费，而强制要求顾客再购买一双本质上完全相同的袜子，只会给人留下极其糟糕的印象。
遗憾的是，这项政策彻底破坏了本应愉快的游玩体验。我强烈建议Oxygen重新考虑这一政策，允许顾客穿着任何带有合适图案的蹦床专用袜子。
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