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Not great.
Truist Park的点评
点评：I went to the Cardinals VS Braves this evening. My party and I sat in our row of seats (a couple seats down from where our tickets were to give other people some space.) As we were sitting there enjoying our time, we were approached by an older white man named Eric who was a staff member. He walked over a row in front of us and told us we all needed to get up and leave. We attempted to explain to him that our seats are a few seats down and we can move, and while in the middle of saying that he repeatedly cut us off by saying “hand me your tickets” and “show me your tickets now” while rolling his eyes speaking extremely aggressively towards us. My girlfriend showed him our tickets and he said “okay, fine.” And walked away from us. He did NOT check ANYONE else’s tickets which clearly means we were targeted. He did not apologize to us for the misunderstanding and was rude during the entire encounter. I would appreciate it if support staff from the stadium to contact me about how poorly their staff handles situations and how they plan to remind their staff the importance of customer service and simply how to speak to others with respect.
翻译：今天晚上我去看了红雀队对阵勇士队的比赛。我和朋友坐在我们预定的座位上（为了给其他观众留出一些空间，我们特意往前挪了几个座位）。正当我们愉快地观看比赛时，一位名叫埃里克的白人老先生走过来，他是工作人员。他走到我们前面一排，告诉我们所有人都要起身离开。我们试图向他解释我们的座位在前面几个座位，我们可以换座位，但他却不断打断我们，一边翻白眼一边语气极其恶劣地喊着“把你们的票给我”、“现在就给我看你们的票”。我女朋友把票给他看了，他说了声“好吧，行了”，然后就走开了。他没有检查其他任何人的票，这显然是针对我们。他没有为误会向我们道歉，而且整个过程态度都很恶劣。我希望体育场的后勤人员能联系我，告诉我他们的员工处理事情的方式有多么糟糕，以及他们计划如何提醒员工客户服务的重要性，以及如何尊重地与他人交谈。
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