点评:3 or 4 stars for Lucy at Efate.
Zero or 1 star for Maree at Tanna.
I made bookings with the tourist information centre for transport and bungalow accommodation on Efate (and nearby offshore islands) and Tanna. The bookings for Efate (and offshore islands) were OK.
The bookings for Tanna were terrible.
I spent about 3 weeks making multiple visits, followups, emails, messages, confirmations etc, only to get to Tanna and find there were so many errors in my bookings and the costs I had been given were wrong. The accommodation providers on Tanna also told me I should not have booked with Maree because they always have problems, mistakes, non-payments from her bookings. If you are going to Tanna I suggest contact the bungalows directly and ask them to arrange your transport and tours. Don't rely on Maree.
Note that the Information Centre in Port Vila is in a temporary location after the earthquake. Now it is on Rue Bretagne in Numbatu
翻译:埃法特岛的露西 (Lucy) 给3星或4星。
塔纳岛的玛丽 (Maree) 给0星或1星。
我通过旅游信息中心预订了埃法特岛(及附近的离岛)和塔纳岛的交通和小屋住宿。埃法特岛(及附近的离岛)的预订还可以。
塔纳岛的预订很糟糕。
我花了大约3周的时间多次前往塔纳岛,进行跟进、发送电子邮件、留言、确认等,但到了塔纳岛才发现我的预订有很多错误,我收到的费用也是错的。塔纳岛的住宿提供商也告诉我,我不应该通过玛丽预订,因为他们总是出现问题、错误,甚至她的预订被拒付。如果您要去塔纳岛,我建议您直接联系小屋,让他们安排您的交通和行程。不要依赖玛丽。
请注意,地震后,维拉港的信息中心暂时搬迁到了一个临时地点。现在它位于努姆巴图的布列塔尼街 (Rue Bretagne)。