点评:We had the pleasure of being guided by Oliver, who was a friendly, knowledgeable, and very conscientious guide. The service at the airport upon arrival was very helpful as it streamlined the immigration process. We enjoyed the tour of Kigali and Oliver was very good at answering questions, giving cultural and historical context and finding places for me to shop for nice quality, local products. On the drive to Ruhengari for our gorilla treks, we felt safe and comfortable, even on some challenging roads. Bishop’s House is a lovely hotel and had the very best customer experience that we had experienced in three weeks of travelling through Botswana, South Africa and Rwanda. Chris and his staff are remarkable and we especially enjoyed the service from Richard and Marian in the dining room.
翻译:我们很幸运由奥利弗来担任导游,他友善、知识渊博且极其认真负责。抵达机场后,机场提供的服务也极为贴心,有效简化了入境手续。我们尽情享受了基加利的游览之旅,奥利弗总能很好地解答我们的问题,为我们介绍相关的文化和历史背景,还帮我找到了能买到优质本地产品的商店。在前往鲁亨盖里进行大猩猩追踪之旅的途中,我们感到既安全又舒适。即便是在一些路况不佳的道路上也如此。Bishop’s House是一家非常不错的酒店,为我们提供了在博茨瓦纳、南非和卢旺达三周旅行中所体验过的最出色的服务。Chris和他的员工都十分出色,我们尤其喜欢餐厅里Richard和Marian提供的服务。