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Mary S
Good customer service
Seoidin的点评
点评：I purchased a necklace with some vouchers I was giving and also paid some cash
The lady that served me in the ennis store was polite and helpful she also showed me a bracelet she said matches the necklace but I didn't purchase the bracelet how ever my husband went the next day and bought me the bracelet as the lady said she remembered me roll on a week or so later and the necklace just broke while I was lifting my hair up and I noticed to it was gone very dull .Went back with the necklace and a young blond girl was very helpful and changed the necklace for me no problem but she also told me that it wasn't the match to the bracelet anyway she gave me the match with no problem . Then I wore the new necklace 3 times and the silver beads on it all went black brought that one back and I was told that it could be that I sprayed perfume on my neck so that could be why it went black but the girl offered to put it in the machine and clean it and she did , I have the necklace back now but I haven't wore it as I still don't think the cleaning worked very well so a bit disappointed, but both the girls where very good.
The lady that served me in the ennis store was polite and helpful she also showed me a bracelet she said matches the necklace but I didn't purchase the bracelet how ever my husband went the next day and bought me the bracelet as the lady said she remembered me roll on a week or so later and the necklace just broke while I was lifting my hair up and I noticed to it was gone very dull .Went back with the necklace and a young blond girl was very helpful and changed the necklace for me no problem but she also told me that it wasn't the match to the bracelet anyway she gave me the match with no problem . Then I wore the new necklace 3 times and the silver beads on it all went black brought that one back and I was told that it could be that I sprayed perfume on my neck so that could be why it went black but the girl offered to put it in the machine and clean it and she did , I have the necklace back now but I haven't wore it as I still don't think the cleaning worked very well so a bit disappointed, but both the girls where very good.
翻译：我用一些代金券买了一条项链，也付了一些现金。
在恩尼斯店里接待我的那位女士很有礼貌也很热情，她还给我看了一条手链，说和项链很搭。但我当时没买手链。不过第二天我丈夫去了店里，因为那位女士记得我，所以帮我买了那条手链。大约一周后，我撩起头发的时候，项链突然断了，我发现它不见了，而且颜色也变得很暗淡。我拿着项链回到店里，一位年轻的金发女孩非常热情地帮我换了一条项链，很爽快。不过她也告诉我，这条项链和手链并不搭。但她还是很爽快地给了我一条更合适的项链。我戴了三次新项链，上面的银珠就全变黑了。我把项链拿回去，店员告诉我可能是因为我往脖子上喷了香水，所以才变黑的。不过，店员提出可以把项链放进机器里清洗，她也确实这么做了。现在项链已经拿回来了，但我还没戴，因为我还是觉得清洗得不太干净，有点失望。不过，两位店员的服务态度都很好。
在恩尼斯店里接待我的那位女士很有礼貌也很热情，她还给我看了一条手链，说和项链很搭。但我当时没买手链。不过第二天我丈夫去了店里，因为那位女士记得我，所以帮我买了那条手链。大约一周后，我撩起头发的时候，项链突然断了，我发现它不见了，而且颜色也变得很暗淡。我拿着项链回到店里，一位年轻的金发女孩非常热情地帮我换了一条项链，很爽快。不过她也告诉我，这条项链和手链并不搭。但她还是很爽快地给了我一条更合适的项链。我戴了三次新项链，上面的银珠就全变黑了。我把项链拿回去，店员告诉我可能是因为我往脖子上喷了香水，所以才变黑的。不过，店员提出可以把项链放进机器里清洗，她也确实这么做了。现在项链已经拿回来了，但我还没戴，因为我还是觉得清洗得不太干净，有点失望。不过，两位店员的服务态度都很好。
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