点评:The park was fun enough. But OMG the staff and their Autism accommodations were absolutely appalling. The staff is primarily teenagers who play on phones. One stared at me blankly and pointed to a QR code. When I told her my phone was locked in the car, and asked what to do because I obviously can't scan without a phone, and there's no reentry. She just stared at me and pointed to the QR code. I honestly thought she was on herion. ( My neice autistic neice was in full meltdown because it was her birthday, and she lost her glasses on one of the rides).
When we first got there, we went to customer service, to get the autism passes. I'm neurodivergent, and my neice is 16 and autistic. Her mon,brother's friend came as well. The woman at customer service looked like a deer caught in inheadlights,when asked about the passes. Then refused to give them to us. Then changed her mind and gave us each 1. It was only good for 1 ride. We were supposed to go back to the customer service booth after each ride. The first ride, had no idea what to do with the passes. When we went back for the next ride, the refused us a second time, and only gave us 2. We told them to keep them.
I've been to many amusement and watermarks, with my neices ( I have 2 both ironically are fully autistic. ) I live in Illinois and visiting. I would not recommend this for anyone with autistic children or family members. It's the least accommodating place I've ever been.
翻译:公园本身还算好玩。但是天哪,工作人员和他们对自闭症人士的照顾简直糟糕透了。工作人员大多是些低头玩手机的青少年。其中一个工作人员茫然地盯着我,指着一个二维码。我告诉她我的手机锁在车里了,问她该怎么办,因为没有手机我显然没法扫描二维码,而且也不能再次入园。她只是盯着我,指着二维码。我当时真的以为她吸毒了。(我侄女患有自闭症,那天是她的生日,她在玩游乐设施的时候眼镜丢了,所以情绪崩溃。)
我们刚到的时候,就去了客服中心办理自闭症通行证。我是神经多样性人士,我侄女16岁,患有自闭症。她妈妈和她哥哥的朋友也一起来了。当被问到通行证的事情时,客服中心的女士一脸茫然,就像一只被车灯照到的鹿。然后她拒绝给我们通行证。后来她改变了主意,给了我们每人一张票。这张票只能玩一次。我们每次玩完都要回到客服柜台。第一次玩的时候,他们不知道该怎么用这些票。第二次我们回去的时候,他们又拒绝给我们票,只给了我们两张。我们让他们自己留着吧。
我和侄女们(我有两个侄女,讽刺的是,她们都是自闭症患者)去过很多游乐园和水上乐园。我住在伊利诺伊州,这次是来这里旅游。我不会向任何有自闭症儿童或家人的人推荐这个地方。这是我去过的最不友好的地方。