点评:Unfortunately we booked with this company through our hotel, as over last few years they have always got us a good car. we was in Corfu for 2 weeks and decided to get a car from Saturday to Saturday to go to our favourite places we knew of. we were given a quote for 50 euros per day for an auto and 45 for a manual. to make life easier i opted for the auto. wow what a piece of junk that turned up, dents, scratches and inside was just as bad, back doors once opened would not close, had to take ages to refit trims in order to close the door. dash lights were flashing constantly. with all that it was reasonable to drive. then when we went out on an evening we found the main problem. non of the AC controls would work. i could not direct the airflow off the windscreen, or change the heat of the AC, only speed and on or off. with the heat and humidity the AC caused the windscreen to freeze, this meant i could not see at night and had to turn off the AC altogether and wait a good 20mins for the screen to clear, and then it would freeze up again in 5 mins. this we found out on our day 2 of having the car. the bloke who dropped it off said he had no other autos in. so i was ok to have a manual car, so we lost out on a good day out whilst he exchanged the car, but refused to compensate the difference, and refused to see me too. so we had to get the key from reception. we was not given a half decent car for our remaining time to explore the island. the AC worked and was fully controllable.
now i need to explain i asked for sat to sat to which he said 7 days, that to me was sat to sat. he then said he would extend the insurance till 9pm on the day we give it back. its important to understand we are paying for 24hr use and insurance is noted by the hour.
when i took the keys back to reception on the sat evening at 7pm, we was told we should pay for an extra day as it should have been returned on the Friday.. absolutely disgusted.
i tried to show the logical maths and how they rip you off.
11:30am pick up car on Sat.
Sat - Sun day 1
Sun - Mon day 2
Mon - Tue day 3
Tue - Wed day 4
Wed - Thur day 5
Thur - Fri day 6
Fri - Sat day 7
and he extended the last day till 9pm.
he charged me for 7 days at the auto rate that's 350 euros
on the Monday we had no use of a car for a good 1/2 day due to changing over.
the cheaper rate of 45 / day was not offered a refund.
and he wanted an extra 50 euros for the last Saturday use.
don't use these rental companies as they charge you for 7 days, don't ever want to give any money back, have cars that are too dangerous to be on the road, and only want you to have it for 6 days whilst paying for 7.
every time he was suppose to turn up at the hotel, for changing the car and picking up the manual, i asked to be called to reception to ask about getting money back, yet i was never called, either he was avoiding me or the hotel took his side and thought i was in the wrong.
Remember again. don't use these, we did find many other rentals we could have used which were offering a brand new car for the same money.
Stay Clear
翻译:很不幸,我们是通过酒店联系这家公司来预订车辆的,因为过去几年里他们总是为我们提供不错的汽车。我们在科孚岛待了两周,于是决定从周六到下个周六租车,以便去我们熟知的一些心仪景点。他们给出的报价是:自动挡汽车每天50欧元,手动挡则45欧元。为了方便起见,我选择了自动挡。天哪,送来的车简直就是一堆废铁:满是凹痕和划痕,车内状况也同样糟糕,后门一旦打开就关不上了。为了把门关上,我花了很长时间来重新安装内饰板。仪表盘上的指示灯一直闪烁不停。尽管如此,开车还是没什么问题。后来一天晚上我们出门时,发现了主要问题:所有的空调控制装置都无法使用。我无法调节出风口的方向,也无法改变空调的温度,只能控制风速以及开关而已。在那样的高温和潮湿环境下,空调导致挡风玻璃上结了一层冰。这意味着我在夜间根本看不见任何东西,不得不完全关掉空调,然后等上20分钟左右屏幕才会清晰起来;可不到5分钟屏幕又会再次卡住。这是我们收到车后的第二天才发现的问题。送车来的那个人说他没有其他自动挡的车可换。我原本也觉得开手动挡车也没关系,结果在他去换车的时候我们错失了好好出门游玩的机会。但他既拒绝退还差价,也拒绝见我。最后我们只能从前台拿回车钥匙。在我们剩余的岛上探索时间里,他们连一辆像样点的车都没给我们。不过空调能正常工作,而且可以随意调节。
现在我需要说明一下:我询问过是否可以周六还车,对方说可以,时间是7天,在我看来这就是从周六到周六。后来他又说会把保险期限延长到我们还车当天的晚上9点。需要了解的是,我们支付的是24小时用车费用,而保险也是按小时计算的。
周六晚上7点,我把车钥匙还到了前台。我们被告知必须额外支付一天的费用,因为车辆本应在周五归还……真是气愤至极。
我试图用合乎逻辑的计算方法来说明他们是如何坑骗顾客的。
周六上午11:30取车。
周六至周日:第1天
周日至周一:第2天
周一至周二:第3天
周二至周三:第4天
周三至周四:第5天
周四至周五:第6天
周五至周六:第7天
而他们还把最后一天的还车时间延长到了晚上9点。
他们按自动计费标准向我收取了7天的费用,共计350欧元。
周一那天,由于车辆交接的原因,我们有将近半天时间根本用不上车。每天45欧元的较便宜价码并未获得退款。
而且他还要求额外收取50欧元作为最后一个周六的使用费。
千万别选择这些租车公司:他们会按7天收费,却压根不想退款;他们的车辆极其危险,根本不适合上路;他们只允许租客使用6天,却要收取7天的费用。
每次他本应到酒店来更换车辆并领取说明书时,我都要求前台给我打电话,以便询问退款事宜。然而我始终没有接到电话,要么是他在躲着我,要么就是酒店站在他那边,觉得是我不对。
再提醒一下:千万别用这些服务。我们确实找到了很多其他可租赁的车辆,它们能以同样的价格提供崭新的汽车。
千万别用。