点评:Overall had a great experience.
The good:
-easy light rail transportation for out of towners
-efficient security screening
-beautiful interior of stadium with excellent sight lines from the 200 level
-the Churro Dog dessert is indeed legendary
-climate/temperature was fantastic
The 'needs improvement'
-no good 'photo opportunities' on the exterior of the stadium; very bland and unmemorable
-signs and directions are lacking for unfamiliar guests. Confusing that you cannot get between main, 200, and 300 levels once inside the stadium.
-staff need to be more proactive in helping and communicating. We had to ask 3 different staff how to actually get into the 200 level to find our seats. Literally one staff could have shown us the doors 50 feet off the escalator, but let us wander around lost for another few minutes before we returned to ask again. Signs directing to the 200 level are NOT on the up escalator, but only on the down escalator. Odd.
- The gift shop entrance is NOT adequately labeled. The gift shop staff did not act in a courteous manner when re-directing us or other guests to the desired entrance. Again, the entrance is NOT labeled. There were many confused guests on how to get in. All were treated in rude manner.
翻译:总体来说体验很棒。
优点:
- 轻轨交通便利,方便外地游客
- 安检高效
- 体育场内部装潢精美,200层视野极佳
- 吉事果热狗甜点名不虚传
- 气候/温度非常舒适
需要改进的地方:
- 体育场外部缺乏好的拍照点,非常平淡无奇,令人印象不深
- 指示牌和方向指示不足,对于不熟悉情况的游客来说不太方便。进入体育场后,主层、200层和300层之间无法直接连接,这一点令人困惑。
- 工作人员需要更加积极主动地提供帮助和沟通。我们不得不询问三位不同的工作人员才能找到200层的入口,找到我们的座位。实际上,一位工作人员就能告诉我们自动扶梯旁50英尺(约15米)处的入口,但他却让我们迷路了好几分钟,直到我们再次返回询问。指向200层的指示牌不在上行扶梯上,而只在下行扶梯上。很奇怪。
- 礼品店入口的标识不够清晰。礼品店工作人员在指引我们和其他客人前往正确入口时态度很不友好。再次强调,入口处没有标识。很多客人都不知道该如何进入。所有人都受到了粗鲁的对待。