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High-Quality Products, but Questions About Pricing and Origin
Terra-Cotta的点评
点评：Our personal experience
We purchased some high-quality and beautiful ceramics here, as well as olive oil and honey. Unfortunately, our overall shopping experience was disappointing.
There were no clearly visible price labels in the shop. We were initially given a certain price for several pieces, but at checkout the total was suddenly a few euros higher. When we asked about this, the owner explained, among other things, that there had been so many tourists that day that he could no longer remember which price he had quoted to whom. The difference was also explained as being due to packaging materials. We were offered a 15% discount for paying in cash.
We were also left with questions regarding the origin of the ceramics. The owner gave us the impression that the pieces came from his own traditional family workshop. He presented the glazing as his own special work and explained that, following a motorcycle accident, he no longer had enough strength in his hands to carry out other work on the ceramics.
While shopping in Chania, we happened to visit Michael Laventzakis Handmade Ceramics, where we noticed some pieces that were the same or very similar to those we had purchased. When we asked about this, we were told that the seller in question purchases from them as a customer/reseller.
Other reviews also describe similar experiences regarding pricing and statements about the origin of the products. This further prompted us to take a closer look at the stated origin of the pieces we had purchased.
We cannot determine whether our specific items actually came from Michael Laventzakis, and therefore do not wish to claim that the seller’s account has been proven false.
However, we also compared the prices and found that comparable items were offered there at the time for considerably less, in some cases at almost half the price we paid. Given the story we were told in the shop, this was very surprising to us.
Our intention was to consciously support a local Cretan family and genuine craftsmanship. It was therefore disappointing to have doubts afterwards about whether our understanding of the origin of the products was actually correct.
On a positive note: The ceramics, olive oil and honey themselves are high quality and beautiful.
If supporting Cretan craftsmanship directly is important to you, based on our experience we recommend buying directly from the producers and, if possible, visiting the workshop in person.
To the seller:
If our understanding regarding your own workshop or the origin of the products is incorrect, you are welcome to clarify this publicly – for example, by providing the address of your workshop and the possibility of seeing the production or glazing process there in person.
We purchased some high-quality and beautiful ceramics here, as well as olive oil and honey. Unfortunately, our overall shopping experience was disappointing.
There were no clearly visible price labels in the shop. We were initially given a certain price for several pieces, but at checkout the total was suddenly a few euros higher. When we asked about this, the owner explained, among other things, that there had been so many tourists that day that he could no longer remember which price he had quoted to whom. The difference was also explained as being due to packaging materials. We were offered a 15% discount for paying in cash.
We were also left with questions regarding the origin of the ceramics. The owner gave us the impression that the pieces came from his own traditional family workshop. He presented the glazing as his own special work and explained that, following a motorcycle accident, he no longer had enough strength in his hands to carry out other work on the ceramics.
While shopping in Chania, we happened to visit Michael Laventzakis Handmade Ceramics, where we noticed some pieces that were the same or very similar to those we had purchased. When we asked about this, we were told that the seller in question purchases from them as a customer/reseller.
Other reviews also describe similar experiences regarding pricing and statements about the origin of the products. This further prompted us to take a closer look at the stated origin of the pieces we had purchased.
We cannot determine whether our specific items actually came from Michael Laventzakis, and therefore do not wish to claim that the seller’s account has been proven false.
However, we also compared the prices and found that comparable items were offered there at the time for considerably less, in some cases at almost half the price we paid. Given the story we were told in the shop, this was very surprising to us.
Our intention was to consciously support a local Cretan family and genuine craftsmanship. It was therefore disappointing to have doubts afterwards about whether our understanding of the origin of the products was actually correct.
On a positive note: The ceramics, olive oil and honey themselves are high quality and beautiful.
If supporting Cretan craftsmanship directly is important to you, based on our experience we recommend buying directly from the producers and, if possible, visiting the workshop in person.
To the seller:
If our understanding regarding your own workshop or the origin of the products is incorrect, you are welcome to clarify this publicly – for example, by providing the address of your workshop and the possibility of seeing the production or glazing process there in person.
翻译：我们的亲身经历
我们在这里购买了一些质量上乘且外观精美的陶瓷制品，还有橄榄油和蜂蜜。遗憾的是，整体的购物体验却令人失望。
店内没有明显可见的价格标签。起初，店员给我们报了一个购买数件商品的总价，但结账时总额却突然增加了几欧元。当我们对此提出疑问时，店主作出了解释，其中包括……那天游客实在太多，以至于他记不起自己给谁报了什么价格。价格差异也被解释为是由于包装材料所致。如果我们用现金支付，还能享受15%的折扣。
关于这些陶瓷制品的出处，我们心中仍存有疑问。店主给我们的印象是，这些作品都出自他家族传统的作坊。他还称那些上釉工艺是他个人的独创技艺，并解释道，……在一次摩托车事故之后，他的双手再也没有足够的力气来从事与陶瓷相关的工作了。
在哈尼亚购物时，我们偶然光顾了迈克尔·拉文扎基斯手工陶瓷店。在那里，我们发现了一些与我们之前购买的陶瓷制品相同或极为相似的物品。经询问后得知，那个卖家是以顾客/转售商的身份从他们那里进货的。其他评论也描述了在定价以及产品产地说明方面的类似情况。这促使我们进一步仔细核实我们所购商品的标注产地。
我们无法确定我们所买的商品是否确实来自迈克尔·拉文扎基斯，因此也不愿断言卖家的说法是虚假的。
不过，我们还对比了价格，发现当时那里出售的类似商品价格要低得多，有些甚至只有我们支付价格的一半左右。考虑到店主向我们讲述的情况，这让我们感到十分惊讶。
我们本意是有意支持克里特岛当地的家庭以及真正的手工艺人。因此，事后我们开始怀疑自己对产品产地的认知是否准确，这实在令人失望。值得欣慰的是：这些陶瓷、橄榄油和蜂蜜本身品质优良且美观动人。
如果您重视直接支持克里特岛的手工艺人，根据我们的经验，我们建议您直接从生产商处购买，如果可能的话，最好亲自前往其作坊参观。
致卖家：
如果我们对贵方作坊情况或产品产地的了解有误，欢迎您公开予以澄清——例如。通过提供您工厂的地址，并让客户有机会亲自参观生产过程或上釉工序。
我们在这里购买了一些质量上乘且外观精美的陶瓷制品，还有橄榄油和蜂蜜。遗憾的是，整体的购物体验却令人失望。
店内没有明显可见的价格标签。起初，店员给我们报了一个购买数件商品的总价，但结账时总额却突然增加了几欧元。当我们对此提出疑问时，店主作出了解释，其中包括……那天游客实在太多，以至于他记不起自己给谁报了什么价格。价格差异也被解释为是由于包装材料所致。如果我们用现金支付，还能享受15%的折扣。
关于这些陶瓷制品的出处，我们心中仍存有疑问。店主给我们的印象是，这些作品都出自他家族传统的作坊。他还称那些上釉工艺是他个人的独创技艺，并解释道，……在一次摩托车事故之后，他的双手再也没有足够的力气来从事与陶瓷相关的工作了。
在哈尼亚购物时，我们偶然光顾了迈克尔·拉文扎基斯手工陶瓷店。在那里，我们发现了一些与我们之前购买的陶瓷制品相同或极为相似的物品。经询问后得知，那个卖家是以顾客/转售商的身份从他们那里进货的。其他评论也描述了在定价以及产品产地说明方面的类似情况。这促使我们进一步仔细核实我们所购商品的标注产地。
我们无法确定我们所买的商品是否确实来自迈克尔·拉文扎基斯，因此也不愿断言卖家的说法是虚假的。
不过，我们还对比了价格，发现当时那里出售的类似商品价格要低得多，有些甚至只有我们支付价格的一半左右。考虑到店主向我们讲述的情况，这让我们感到十分惊讶。
我们本意是有意支持克里特岛当地的家庭以及真正的手工艺人。因此，事后我们开始怀疑自己对产品产地的认知是否准确，这实在令人失望。值得欣慰的是：这些陶瓷、橄榄油和蜂蜜本身品质优良且美观动人。
如果您重视直接支持克里特岛的手工艺人，根据我们的经验，我们建议您直接从生产商处购买，如果可能的话，最好亲自前往其作坊参观。
致卖家：
如果我们对贵方作坊情况或产品产地的了解有误，欢迎您公开予以澄清——例如。通过提供您工厂的地址，并让客户有机会亲自参观生产过程或上釉工序。
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