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yurikin75
⭐️⭐️ 2 Stars — Very Disappointing Experience on the Moorings 403 PC
The Moorings的点评
点评：We rented a **Moorings 403 PC catamaran** for what was supposed to be a relaxing and memorable vacation\. Unfortunately, from **day one**, we experienced serious problems with the boat’s water system that significantly affected the entire 10\-day trip\.
The **water maker was not functioning properly**, which meant that for most of our trip we had to stop at different docks just to purchase water in order to continue\. Moorings only provided us with a credit for the water we had to purchase, but that does not address the much bigger issue: **we paid for an expensive vacation expecting to have the basic amenities promised on the boat\.**
For **10 days, we had to take showers and use bathrooms at public facilities on the islands** because we could not reliably use the boat’s water system\. The bathroom on the catamaran also developed a **bad smell** because we had to use salted water for them. The smell was like rotten eggs, and even basic things like **cooking and washing dishes became a daily challenge**\.
At one point, water also came out into one of the rooms, leaving **water everywhere** and adding another problem to an already frustrating experience\. The water tanks were broken, so when filled above certain point the water was flowing to one of the bedrooms soaking wet the clothes. Moorings knew about this because day one during inspection before sailing I saw the water damage on the floor. I asked and they said it was ok.
The condition of the catamaran was also disappointing\. There were **broken pieces in furniture and various signs of wear throughout the boat**, which made the vessel feel poorly maintained\. Also the refrigerator had no shelves so the groceries had to be piled up in a one shelf refrigerator. All the boaters know what it means after navigating, right? A mess!!!
This was not the type of experience we expected from **The Moorings**, especially considering the significant cost of the vacation\. Having to plan our days around finding public bathrooms and showers to use clean water was certainly **not what we paid for or what we envisioned when booking a luxury power catamaran**\.
Our booking was **RO7224\-5 CAR**\. WE ONLY HAD $70 CREDIT FOR THE WATER ISSUE. As hard to believe they just recognized the tickets for the water we had to stop and buy where available!!!!
I am giving **2 stars only because the destinations and views were beautiful**\. The islands themselves were amazing, but unfortunately, the condition and functionality of the catamaran took away from what should have been a wonderful vacation\.
I hope Moorings takes this feedback seriously and improves its maintenance and inspection process so future guests do not have to experience the same problems\.
The **water maker was not functioning properly**, which meant that for most of our trip we had to stop at different docks just to purchase water in order to continue\. Moorings only provided us with a credit for the water we had to purchase, but that does not address the much bigger issue: **we paid for an expensive vacation expecting to have the basic amenities promised on the boat\.**
For **10 days, we had to take showers and use bathrooms at public facilities on the islands** because we could not reliably use the boat’s water system\. The bathroom on the catamaran also developed a **bad smell** because we had to use salted water for them. The smell was like rotten eggs, and even basic things like **cooking and washing dishes became a daily challenge**\.
At one point, water also came out into one of the rooms, leaving **water everywhere** and adding another problem to an already frustrating experience\. The water tanks were broken, so when filled above certain point the water was flowing to one of the bedrooms soaking wet the clothes. Moorings knew about this because day one during inspection before sailing I saw the water damage on the floor. I asked and they said it was ok.
The condition of the catamaran was also disappointing\. There were **broken pieces in furniture and various signs of wear throughout the boat**, which made the vessel feel poorly maintained\. Also the refrigerator had no shelves so the groceries had to be piled up in a one shelf refrigerator. All the boaters know what it means after navigating, right? A mess!!!
This was not the type of experience we expected from **The Moorings**, especially considering the significant cost of the vacation\. Having to plan our days around finding public bathrooms and showers to use clean water was certainly **not what we paid for or what we envisioned when booking a luxury power catamaran**\.
Our booking was **RO7224\-5 CAR**\. WE ONLY HAD $70 CREDIT FOR THE WATER ISSUE. As hard to believe they just recognized the tickets for the water we had to stop and buy where available!!!!
I am giving **2 stars only because the destinations and views were beautiful**\. The islands themselves were amazing, but unfortunately, the condition and functionality of the catamaran took away from what should have been a wonderful vacation\.
I hope Moorings takes this feedback seriously and improves its maintenance and inspection process so future guests do not have to experience the same problems\.
翻译：我们租用了一艘**Moorings 403 PC双体船**，本想享受一次轻松又难忘的假期。然而，从**第一天**开始，船只的供水系统就出现了严重问题，这极大地影响了我们为期10天的整个旅程。
**造水机无法正常运行**，以至于在旅程的大部分时间里，我们不得不停靠在各个码头去购买饮用水才能继续航行。Moorings公司仅为我们提供了购买饮用水所需的费用抵免。但这并没有解决一个更严重的问题：**我们花了大价钱来度假，原本期望能享受到船上所承诺的基本设施。**
在整整10天里，**我们不得不在岛上的公共设施中洗澡和使用厕所**，因为我们根本无法正常使用船上的供水系统。双体船上的卫生间也出现了**难闻的气味**，因为我们不得不用含盐水来清洁。那种气味就像臭鸡蛋一般。甚至像**做饭和洗碗这样的基本事情也变成了每天的难题**。
有一次，水还渗进了其中一个房间，导致**到处都是水**，让本就令人沮丧的体验又增添了一个麻烦。水箱出现了故障，一旦水位超过一定高度，水就会溢出来流进卧室，把衣物全弄湿了。Moorings公司是知道这个问题的，因为从第一天起，在出海前的检查中我就看到了地板上的水渍。我询问过，他们说没问题。
双体船的状况也令人失望。**家具上有破损的部件，整个船体也到处都是磨损痕迹**，这让人觉得船只的维护状况很差。此外，冰箱里没有置物架，所以食品只能堆放在只有一个架子的冰箱里。所有航海爱好者都明白航行后会是什么样子吧？一片混乱！！
这绝不是我们从**The Moorings**那里期望能获得的体验。尤其是考虑到这次度假的成本相当高昂。我们不得不把一整天的行程都用来寻找能使用到干净水的公共厕所和淋浴间，这绝对**不是我们支付费用时所期望的，也不是我们预订这艘豪华双体游艇时的设想**。
我们的预订编号为 **RO7224-5 CAR**。对于用水方面的问题，他们只提供了70美元的抵扣额度。难以置信的是，他们仅仅认可了那些我们不得不临时停下来购买饮用水的票据而已！！！我给 **2颗星，仅仅因为目的地和景色很美**。那些岛屿确实令人惊叹，但遗憾的是，双体船的状况及功能问题破坏了本应愉快的假期体验。
希望Moorings能认真对待这一反馈，改进其维护与检查流程，这样今后的游客就不必再遭遇同样的问题了。
**造水机无法正常运行**，以至于在旅程的大部分时间里，我们不得不停靠在各个码头去购买饮用水才能继续航行。Moorings公司仅为我们提供了购买饮用水所需的费用抵免。但这并没有解决一个更严重的问题：**我们花了大价钱来度假，原本期望能享受到船上所承诺的基本设施。**
在整整10天里，**我们不得不在岛上的公共设施中洗澡和使用厕所**，因为我们根本无法正常使用船上的供水系统。双体船上的卫生间也出现了**难闻的气味**，因为我们不得不用含盐水来清洁。那种气味就像臭鸡蛋一般。甚至像**做饭和洗碗这样的基本事情也变成了每天的难题**。
有一次，水还渗进了其中一个房间，导致**到处都是水**，让本就令人沮丧的体验又增添了一个麻烦。水箱出现了故障，一旦水位超过一定高度，水就会溢出来流进卧室，把衣物全弄湿了。Moorings公司是知道这个问题的，因为从第一天起，在出海前的检查中我就看到了地板上的水渍。我询问过，他们说没问题。
双体船的状况也令人失望。**家具上有破损的部件，整个船体也到处都是磨损痕迹**，这让人觉得船只的维护状况很差。此外，冰箱里没有置物架，所以食品只能堆放在只有一个架子的冰箱里。所有航海爱好者都明白航行后会是什么样子吧？一片混乱！！
这绝不是我们从**The Moorings**那里期望能获得的体验。尤其是考虑到这次度假的成本相当高昂。我们不得不把一整天的行程都用来寻找能使用到干净水的公共厕所和淋浴间，这绝对**不是我们支付费用时所期望的，也不是我们预订这艘豪华双体游艇时的设想**。
我们的预订编号为 **RO7224-5 CAR**。对于用水方面的问题，他们只提供了70美元的抵扣额度。难以置信的是，他们仅仅认可了那些我们不得不临时停下来购买饮用水的票据而已！！！我给 **2颗星，仅仅因为目的地和景色很美**。那些岛屿确实令人惊叹，但遗憾的是，双体船的状况及功能问题破坏了本应愉快的假期体验。
希望Moorings能认真对待这一反馈，改进其维护与检查流程，这样今后的游客就不必再遭遇同样的问题了。
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